17-48 Melfield Gardens

27/02/2025, 16:12

What do the lights on the Openreach modem mean? | BT Help

The fibre home phone line is live on your modem.

Initially, you need to activate your fibre home phone line.

On (any)

TEL 1-2

Blinking (any)

Fibre home phone line is not activated.

Wait until light turns solid green.

Fibre home phone line is not activated.

Check the mains cable is plugged in and the modem is switched on.

Off (all)

Check physical connection at both ends of the cable between the Openreach modem and Hub. Try a new cable if needed.

Green solid

Optical

Connected

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https://www.bt.com/help/landline/lights-on-the-openreach-modem

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